Business
How can a hotel use AI with its bookings and guests?
Bring bookings, guest requests and suppliers together in Traiker so reception can ask and get the answer. Your data is yours: at Traiker we don't train models on it or process it, and you can export or delete it whenever you want. It's the safe place, with templates, for ChatGPT, Claude or Grok to query it through MCP without touching databases or building an app.
In a hotel the hard part isn't having the data, it's having it together. This Traiker use case brings together what reception needs every day so anyone on the team can ask and get the answer.
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What you keep in Traiker
- Bookings: dates, channel, room and status
- Guests and their preferences
- Transfers and excursions with their supplier
How it's set up
- Export or note down the active bookings.
- Add each guest's requests.
- Record your regular suppliers.
- Have reception ask the assistant instead of searching.
An example
You, in Claude connected to Traiker:
“Who's arriving tomorrow, who has asked for a cot, and which transfers are still unconfirmed?”
It returns the arrivals with their requests and flags the pending transfers with the supplier's contact details.
More about this industry: Traiker for tourism and hotels.
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